Apps Crash, Apple Responds

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Apple has been dealing with some serious issues as of late due to a problem found in the iOS and Mac App Stores. Apparently apps began crashing after updating to new versions.

Developers complained that corrupt app store binaries and possibly Apple’s FairPlay DRM are to blame, including Marco Arment of Instapaper who blogged about the crashing apps and even listed those that were affected, Instapaper and Angry Birds Space HD being among those listed. Along with the crash, Mac apps were were receiving a message that read “[App] is damaged and can’t be opened. Delete [App] and download it again from the App Store.” 

Today a response was received in Developer Forums from iTunes with this statement:

“We are aware of the issue related to apps crashing after update. We are currently working on resolving the issue. Stay tuned for updates.”


Email responses were also sent out by Apple with general support contact information:

If a customer reports receiving an error when downloading your app from the App Store, he or she can receive direct help from the iTunes Store Customer Support team:

If the iTunes Store Customer Support team determines that the issue lies with your app and not with the App Store or the customer’s account, Apple will contact you to resolve this issue.

Please let us know if you need additional assistance regarding your app.


Updates from developers were reported on TechCrunch that the issue has been resolved and few users were affected and apps that had issues can now be re-downloaded.

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About Author

Brihanna has been a tech fanatic and computer nerd nearly all her life. When she isn’t chasing around kids or glued to her iPhone, she is updating app junkies like herself on where to find the latest go-to apps.

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